Esperos Palace Resort & Spa

Dear Guest, Thank you very much for taking the time to write a review for our hotel on Holidaycheck. We would like to assure you that we have read your constructive comments very carefully and that every possible effort will be placed to improve the areas that you brought to our attention. We were sorry to hear that some of our services have not been up to the standards, and that the ISO certified services of our Ambrosia Restaurant that ensure the quality, the temperature of the food and the Health and Safety directives are thoroughly followed did not meet your expectations, so please accept our sincere apologies. Taking the opportunity we would also like to thank you for your kind comments regarding the food in the Restaurant of our Esperos Mare hotel that is also ISO certified. We would like to thank you for helping us to further improve the standards our esteemed guests expect from us and we hope that you will give us the opportunity to welcome you again in our Esperos Palace. Best Regards, Chris Zamagia Guest Communications Executive Esperia Group