- Allgemeine SauberkeitEher gut
Das plötzliche Rauchverbot im Aussenbereich der Terrasse, eine Unverschämtheit, hätten wir das gewusst, so hätten wir hier nicht mehr gebucht.
- ZimmergrößeEher gut
- SauberkeitSehr gut
- EssensauswahlSchlecht
- Kompetenz (Umgang mit Reklamationen)Sehr gut
- Freundlichkeit & HilfsbereitschaftSehr gut
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 2 Wochen im September 2018 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Erwin |
Alter: | 66-70 |
Bewertungen: | 1 |
Dear Guest, Thank you very much for taking the time to write a review for our hotel on Holidaycheck. We would like to assure you that we have read your constructive comments very carefully and that every possible effort will be placed to improve the areas that you brought to our attention. However, we would like to inform you that in Greece as in all Europe smoking in public areas is prohibited and this applies even more in dining areas as it is considered very unhealthy to breath other people’ smoke while dining. We respect and support the right of choice of all our guests but we are also obliged to also take into consideration the right of families with children to dine in a healthy environment. We would like to thank you for helping us to further improve the standards our esteemed guests expect from us and we hope that you will give us the opportunity to welcome you again in our Esperos Palace. Best Regards, Chris Zamagia Guest Communications Executive Esperia Group