Esperos Palace Resort & Spa

Dear Alexander, Thank you for taking the time to share your impressions with us. We are delighted that you enjoyed the hotel’s beautiful location as well as the variety and taste of our cuisine. We are, however, concerned to read your comment about the service on the outdoor terrace. Please allow us to assure you that our team is dedicated to creating a welcoming and attentive atmosphere for all our guests. What may sometimes be perceived as less friendly behavior can, at times, be the result of high demand during peak service hours, yet our intention is always to assist with courtesy and professionalism. We are glad that you found our staff to be very friendly, and we will continue to work on ensuring consistency across all areas. It would be a pleasure to welcome you again and provide you with an even more seamless and relaxing holiday experience. Warm regards, Stathis Barbagiannis Guest Relations Department Esperia Group