Esperos Palace Resort & Spa

Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found our team friendly and competent, enjoyed the beachfront location, and appreciated the food and overall hotel grounds. We are, however, sorry to read that you do not recommend the experience we offer, despite the many positive aspects you kindly highlighted. Please rest assured that had we known about your request regarding separate duvets or your concerns about any maintenance issue, we would have been happy to address them immediately and offer alternatives to further enhance your comfort and overall experience. We always encourage open communication with our valued guests so that we can respond promptly and provide the best possible stay. Your comments regarding room renovations have already been shared with the hotel management, as we always view our guests' thoughtful feedback as an opportunity for further improvement. We hope to have the opportunity to welcome you again soon. Until then, we wish you all the best. Warm regards, Stathis Barbagiannis Guest Relations Department Esperia Group