Es war soweit alles in Ordnung, nur in einer Nacht tropfte Wasser von der Decke. Die Klimaanlage war verstopft und bescherte uns 23.30 Uhr ein nasses Erwachen. Doch nach ca. 1,5 Stunden waren die Techniker vor Ort und behoben den Schaden.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Kinder: | Keine Kinder |
Dauer: | 2 Wochen im Mai 2024 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Wolfi |
Alter: | 61-65 |
Bewertungen: | 1 |
Dear Guest, We are sorry to hear that you had some issues with your room during your recent stay at Grand Palladium Colonial Resort & Spa. We sincerely apologize for any inconvenience this may have caused you. We appreciate that you brought these issues to our attention so that we could take care of them promptly. We are glad that our maintenance team was able to arrive at your room and resolve the problems. We value your feedback and will take steps to ensure that this does not happen again. We want to make sure that all of our guests have a comfortable and enjoyable stay at our resort. Thank you for choosing Grand Palladium. We hope to see you again soon. Kind regards, Kenia Rodriguez Hospitality SR Advisor