Fort Arabesque Resort, Spa & Villas

Dear Silke, Thank you for taking the time to describe your holiday impressions after your stay in our hotel. Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. With regards to your comment about the shops within the resort, kindly be informed that the shops are not actually run by the hotel but are a service that we give you availability for. We would also like to advise that due to the bank charges and the exchange rate, it could happen that more money is deducted from your card. We are very happy that overall, you had a lovely stay in our hotel but we will definitely work on all your comments to further improve our hotel. We are impatiently looking forward to host you again, please consider Fort your home away from home. With best regards, Guest Relations Service