Fort Arabesque Resort, Spa & Villas

Dear Valued Guests, Thank you very much for taking the time to share your feedback about your stay at our hotel. Every comment—whether positive or critical—is incredibly valuable to us, as it helps us improve and continue offering the highest level of service. We would like to address the points you mentioned: Our evening program is designed to offer a relaxing and enjoyable experience for all our guests. It includes animation shows at the Arena, along with live music in the bars, which concludes at 22:00 in line with our commitment to maintaining a peaceful environment during nighttime hours. The New Year’s celebration is a highlight of the year for many of our guests. We strive to make each celebration unique and memorable, which is why the Christmas and New Year’s programs are different every year. Since introducing these special programs, we’ve received highly positive feedback, and we will continue to make each year's festivities fresh and exciting. Regarding the coral reef, we truly understand and share your appreciation for nature. However, as you can imagine, the natural marine ecosystem is beyond the control of the hotel. That said, we do our part by actively supporting environmental conservation efforts and encouraging respectful interaction with the natural surroundings. Once again, we sincerely appreciate your review and your time. We hope to have the pleasure of welcoming you back in the future and providing you with another enjoyable and memorable stay. With best regards, Guest Relations