Fujairah Rotana Resort & Spa

Dear Valued Guest, Thank you for taking the time to share your experience and comments on Holiday Check following your recent stay. I am glad to hear that you have enjoyed your stay in overall and that we have exceeded your expectations regarding our breakfast buffet and our fantastic mocktails, as well as our spacious rooms. Here at Fujairah Rotana Resort & Spa, we take pride in ensuring our customers satisfaction at all times, however I regret to hear that on this occasion, we have not met some of your expectations with regards to our Lunch and Dinner menu selections, the price range of our minibar and the condition of the airconditioning inside your room. Please accept my sincerest apologies for the disappointment and inconvenience that was caused to you. Your invaluable feedback is important to us as this helps us enhance our services, rest assured that your points have been duly communicated to the concerned Managers who will rectify the challenges that hinder us from providing our valued guests the highest standards of products, services and facilities that Rotana is known for. Once again, thank you for choosing our resort as your place of retreat and I hope that this will be a series of your many more visits to us. Best Regards, Hossam Kamal General Manager Fujairah Rotana Resort & Spa P.O. Box 1856 Fujairah, U.A.E | T: + 971 (0) 9 244 9888 | Dir: + 971 (0) 9 204 2104 | F: + 971 (0) 9 244 9800 | fujairah.resortspa@rotana.com | rotana.com