Fujairah Rotana Resort & Spa

Dear Ramona, Thank you for sharing your honest feedback. We are truly sorry to hear that your overall impression of the hotel was affected by the behavior of other guests. Please be assured that we strive to provide a welcoming and respectful environment for all our visitors, regardless of nationality or background. We understand how important it is for every guest to feel comfortable during their stay, and your comments have been shared with our management team to reinforce house rules and ensure better adherence to respectful conduct in public areas. We regret that your experience did not meet expectations and hope that, despite this, some aspects of your stay—such as the service provided by our team—were still positive. Your feedback is important to us, and we thank you once again for bringing your concerns to our attention. Sincerely, Nicolas Chammaa General Manager