Fujairah Rotana Resort & Spa

Dear Mr. Marco, Greetings from Fujairah Rotana Resort & Spa! We are very thankful for your feedback. I can assure you that all your scores have been given top priority by my team. We are committed to providing our valued guests with a memorable experience of the highest service standard and your review helps us to identify the areas we can improve on in order to give our guests a truly treasured time with us. At the same time, I would like to highlight that the oil spill is an external occurrence and is out of our control however I am certain that all the respective authorities are working so hard in order to set a very strict control procedures that will protect the sea shoreline of the Fujairah Emirate in future. Thank you once again for your review. It will always be a pleasure to welcoming you again. I hope that you will allow us to reassure you of a fantastic stay the next time. Yours truly, Mrad El Khoury General Manager