Lage super ,Zimmer entsprechend der Buchung. Essen: als Einzel oder Paar: o.k., Wir waren ein Gruppe mit 29 Personen.Service katastrophal. Bedienung unprofessionell. schleppend, etc. Ein schönes Hotel von außen nützt nichts,wenn es "Innen" nicht klappt. Leider!
- ZimmergrößeEher gut
- SchlafqualitätEher gut
- SauberkeitSehr gut
- EssensauswahlSchlecht
- GeschmackEher schlecht
Ambiente beim Essen
- Lange Hose
- DeutschkenntnisseEher gut
Akzeptabel
Unerwartete Kosten
- Nein, keine unerwarteten Kosten.
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location and that your room met your expectations. At the same time, we are very sorry to read that your experience with the service did not meet expectations, especially during your stay as a larger group. Please accept our sincere apologies for the delays and the impression of unprofessional service. This is certainly not the standard we aim to provide, and your comments will be shared with the relevant teams for review and improvement. We truly regret that the overall experience did not fully reflect your expectations and hope we may have the opportunity to welcome you again for a smoother stay in the future. Marvin | Guest Relations Team
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