Hotel Lake Naivasha Sopa Lodge

Dear Andreas, Thank you for taking the time to highly rate Lake Naivasha Sopa Resort in regards to your recent visit. We appreciate your candid review and are pleased to note that you chose to experience our hospitality. We’re delighted to hear that our friendly team helped make your stay pleasant and comfortable. We also appreciate your observation that, while the hotel has a classic style, it remains in excellent condition. Your comments are helpful as we continue with phased refreshes of rooms and public areas to enhance comfort while preserving the lodge’s character. Your feedback is invaluable to us as it allows us to continually improve and enhance the guest experience. We take all comments seriously and use them as an opportunity to evaluate our services and facilities. While we are glad that you found your visit and stay satisfactory, we are always striving to exceed expectations. If there are any specific areas where you believe we could further enhance our offerings or services, please do not hesitate to share them with us. We hope to have the opportunity to welcome you back to Lake Naivasha Sopa Resort in the near future and provide you with an even more memorable experience. Should you have any further feedback or require assistance with future bookings, please feel free to reach out to me directly at lm.naivasha@sopalodges.com. Warm regards, Mr. Jerry Were, CHA, CHT, AIH General Manager, Lake Naivasha Sopa Resort