Hotel Portes Beach

Dear Ms. Cornelia, Thank you so much for your time and rating your stay in the Portes Beach Hotel. Your feedback gives us motivation to keep improving our services. Your feedback is greatly appreciated. We are thrilled to hear that our staff provided you with friendly service, as we strive to create a welcoming and enjoyable atmosphere for all of our customers. We are also glad to hear that there was plenty of delicious food for you to enjoy. Our sincere apologies for the inconvenience caused by the uncomfortable beds and absence of Wi-Fi in your room. We understand how important it is to have a comfortable sleep and reliable internet access, and we are truly sorry that we fell short in providing that for you. Rest assured, we will take immediate steps to address these issues and ensure that our guests have a comfortable and enjoyable stay with us. Thank you for bringing this to our attention. Although we regret any inconvenience or disappointment you may have experienced during your stay, we sincerely hope that you were able to find some enjoyment and excitement in the many attractions available in the area. We strive to provide a positive and memorable experience for all of our guests, and we apologize if we fell short of this goal in your particular case. We hope to have the chance to welcome you back at the Portes Beach Hotel in the future. Best Regards, Maria Ntontsiou Guest Relations.