Aus der SchweizEiner der besten Empfänge in den Hotels Perus. Das gesamte Personal an der Rezeption und im Service ist hilfsbereit und freundlich. Das Zimmer hat einen schönen Blick auf den See, ist aber nicht mehr ganz auf dem neuesten Stand. Alles ist sauber und funktional, dennoch wäre eine Renovierung des Hotels angebracht.
| Infos zur Reise | |
|---|---|
| Verreist als: | Alleinreisend |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Sébastien |
| Alter: | 46-50 |
| Bewertungen: | 103 |
Dear Sébastien, Thank you very much for taking the time to share your experience. We are honored to know that you consider us to have one of the best receptions among hotels in Peru and that our reception and service team stood out for their friendliness and willingness to help. We are also glad that you enjoyed the lake views and found the facilities clean and functional. We sincerely appreciate your comments regarding the renovation of the rooms and the hotel in general. Your observations have been shared with management and are part of our continuous improvement plans to further enhance our guests' experience. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to Sonesta on the shores of Lake Titicaca and offer you a renewed experience. Sincerely, Elizabeth Carlotto Ocampo Manager Sonesta Hotel Puno
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