Hotel Tasia Maris Oasis

Dear Marko, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are deeply disappointed to hear that your experience did not meet your expectations or our usual standards of service. Our team takes great pride in providing excellent customer service and ensuring that our guests enjoy a comfortable and memorable stay. We would like to make it up to you and regain your trust in our establishment. If you would consider giving us another opportunity, we would be delighted to arrange a complimentary stay for you with upgraded services and amenities. Additionally, we will ensure that our buffet offers a wider variety of delicious and edible options during your visit. Please let us know if you would be interested in taking us up on this offer, and we will make the necessary arrangements. We value your opinion and want to ensure that we provide you with the exceptional service that you deserve as our valued guest. Thank you for bringing these issues to our attention. We sincerely apologize once again for any inconvenience caused and hope to have the opportunity to rectify this and regain your positive impression of our hotel. Regards, Paraskevas Kafetziis Sales & Digital Marketing Manager