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Kati Ursula (61-65)
DeutschlandAus Deutschland
Verreist als Familie • September 2024 • 1 Woche • Strand
Ein Urlaub der in Ordnung war.
4,0 / 6

Allgemein
  • Preis-Leistungs-Verhältnis
    Eher gut

Alles im allen ist es in Ordnung mit ein wenig anderen Erwartungen. Wir haben uns dennoch erholt. Würden aber nicht wiederkommen.


Zimmer
  • Eher schlecht
  • Leider sehr abgewohnt. Nicht alles funktioniert. Mussten das Zimmer auch wechseln. Richtig sauber ist es auch nicht. Hier sind wir sonst anderes gewohnt von 5 Sterne Hotels.


    Restaurant & Bars
  • Eher gut
  • Eher durchschnittlich. Hier sind wir definitiv besseres gewohnt. Die Getränke sind in dem Verhältnis viel zu teuer. 5 Euro für ein Bier, Cola oder andere Softdrinks. Auch an den Bars bspw. am Strand. Teilweise anstehen für das Essen bspw. Salat da zu voll und sich nur von einer Seite aus bedient werden kann


    Service
  • Gut
  • Das Personal ist sehr bemüht und freundlich. Die Mitarbeiter sind sehr aufmerksam und nicht aufdringlich.


    Lage & Umgebung
  • Eher schlecht
  • Strand direkt vor der Tür ansonsten ist ohne Auto nichts zu erreichen um ein Cocktail trinken zu gehen oder Ähnliches bspw. Supermarkt.


    Aktivitäten
  • Sehr schlecht
  • Beliebte Aktivitäten

    • Strand

    Nichts nennenswertes vorhanden. Kidsclub naja, „Erzieher“ teilweise am Handy und sprechen kaum englisch.


    Preis-Leistungs-Verhältnis: Angemessen
    Infos zur Reise
    Verreist als:Familie
    Dauer:1 Woche im September 2024
    Reisegrund:Strand
    Infos zum Bewerter
    Vorname:Kati Ursula
    Alter:61-65
    Bewertungen:2
    Kommentar des Hoteliers

    Dear Guest, Thank you for choosing Kassandra Palace Seaside Resort and for taking the time to share your holiday experience. Being able to offer you a nice stay is extremely pleasant and important for the entire team. I cannot but thank you for your special mention towards our most valuable asset, our staff. Moreover, let me state that in our company we accept both positive and negative comments. Regarding our rooms, our resort is under regular improvement and every year we make partial renovations in our buildings and enhancements in organization in our establishment. As for our food, we have a variety in our dinner buffet as every night we offer a different menu (Greek night, Italian night, Fish night) on top of our regular options. In addition, our food is being prepared by executive Chefs who strive to achieve the best service and give our guests an unforgettable tasting experience. Providing the best quality, taste and satisfying the preferences of our guests is of high importance to us. Also, if we were informed about the fact that the food was not to your liking while you were in-house, we would have gladly prepared something different for you. Furthermore, I can assure you that our prices are below average compared to those of other similar accommodation in Chalkidiki. If one takes in to account: • The environment of the resort • The star category of our company • The quality service provided by our well-trained staff during the service and • The quality of the products we provide. We are convinced that our prices are more than fair. In addition, our animation program provides multiple activities every day such as Yoga, Pilates, Aqua Zumba, Karaoke and Movie nights, Bingo and many more both for adults and children. Adults can exercise according to the sport activities and join theme parties. As for the kids, they absolutely should not miss paint and adventure activities. We also provide Saxophone nights, Live music, Greek nights and Live DJ. Besides, our resort cooperates with people who are kind and polite for many years. We’ve never had a bad feedback regarding our staff. On the contrary, if you take the time and read our reviews, we receive so many comments praising them and thanking them for their services and kindness. Not to mention, our resort’s location is one of our strongest points according to the majority of our guests. It is at the same time isolated providing a unique privacy for relaxation but in 2 km you can also visit the village of Kriopigi or the village of Polichrono in order to find yourself among locals. However, we assure you that we will take your remarks into serious consideration as through your feedback we can ameliorate ourselves. Once again, thank you for taking the time to leave a review. Kind regards, Despina Kaliva Guest Relations