Kassandra Palace Seaside Resort

Dear Kay, Thank you for taking the time to share your holiday experience on Holidaycheck regarding your recent stay at Kassandra Palace Hotel & SPA. To begin with, I would like to inform you that we accept both positive and negative remarks as they help us ameliorate ourselves and provide our finest service. Regarding your comment about our food, I would like to inform you that our buffet is carefully prepared by our well-known chefs and all of our guests seem particularly pleased with the result as you can also check by yourself in all online reputation sites. Furthermore, we organize our dinner buffet theme nights three times per week, including Asian buffet night, Italian buffet night, and Greek buffet night in order to offer a wide range of choices. Moreover, both positive and negative comments are accepted by our team as they both help us improve and provide even better assistance. I apologize for any inconvenience you may have had during your stay with us, since the beginning of your stay. Last but not least, our hotel is under regular improvement and renovations are taking place with the aim to update our establishment. Also, I can assure you that your comment has been taken into serious consideration. Once again, thank you for taking the time to write a review. Kind Regards, Despina Kaliva Guests Relations.