Kassandra Palace Seaside Resort

Dear Guest, Thank you for choosing Kassandra Palace Seaside Resort and for taking the time to share your holiday experience. Let me state that in our company we accept both positive and negative comments. Regarding our rooms and our pool, our resort is under regular improvement and every year we make partial renovations in our buildings and enhancements in organization in our establishment. Moreover, our animation program provides multiple activities every day such as Yoga, Pilates, Aqua Zumba, Karaoke and Movie nights, Bingo and many more both for adults and children. Adults can exercise according to the sport activities and join theme parties. As for the kids, they absolutely should not miss paint and adventure activities. We also provide Saxophone nights, Live music, Greek nights and Live DJ. Furthermore, it is unfortunate that you did not inform us of your concerns while you were in-house as it is our company's policy to resolve any issues that may arise during guests’ stay at the resort. If a guest is not satisfied in any aspect, we are available and ready to discuss and give solutions as exceeding our guests’ expectations is one of our primal goals. I am sorry to read that this was not the case in your situation. Once again, thank you for your feedback. Kind Regards, Despina Kaliva Guest Relations Manager