Le Jardin Aqua Park Resort

Dear Ms. Ellen, We are concerned that we could not meet your expectation while your last Holiday. Festival Le Jardin is a hotel that takes pride in providing good quality of services of which we normally enjoy good reports from our guests however we also understand that sometimes something may well go wrong. We would like to thank you for the constructive feed back as for us guest comments is the true indicator to the hotel performance of which we analyze study and maintain corrective measures in the benefit of our future guests. While writing this reply, I can assure you that many actions is already considered like renewing proper refilling setup is now on place, changing kind of chemicals used for cleaning, especially assign staff for cleaning reataurants Dear Ms.Ellen, we apolgize and we hope we would have the chance welcoming you again in Festival Le jardin as we wish restore your faith on the good quality of services we offer. Thank you Hotel Management