Lindos Princess Beach Resort & Spa

Dear Valued Guest, Thank you for taking the time to share your feedback and for highlighting the many positive aspects of your stay — including our beautiful grounds, comfortable room, and the friendliness of our staff. We truly appreciate your kind words and your recognition of our team’s efforts. We deeply regret that your experience was affected by the behavior of certain guests attending a wedding celebration. Please rest assured that our team and security staff made continuous efforts to manage the situation and remind the wedding party to respect the comfort of all hotel guests. We are genuinely sorry that this incident influenced your overall impression, as it does not reflect the level of service and welcoming atmosphere our team strives to provide. It is unfortunate to receive such a low rating for a situation caused by the disrespectful behavior of other guests, especially as you otherwise expressed satisfaction with our facilities and services. It is also important to mention that, following this incident, we received negative feedback on various online platforms — both from guests who were disturbed and from members of the wedding party who felt that our actions to manage the situation were excessive and too firm. This highlights the challenge of maintaining fairness and guest comfort in such circumstances, even when our team acts with the utmost professionalism and care. Taking all of the above into consideration, we would be most grateful if you might kindly reconsider your feedback. We would also be delighted to have the opportunity to welcome you again in the future and provide you with the relaxing and memorable experience that so many of our returning guests enjoy each year. We sincerely hope that this isolated incident will not overshadow your positive impressions of our hotel and staff. Kind Regards, Lindos Princess Beach Resort & Spa by H Hotels Collection