Lydia Maris Resort & Spa

Dear Ep , Thank you for taking the time to share your feedback. We’re sorry to hear that your stay didn’t meet your expectations, and we truly appreciate your comments, as they help us improve. Regarding the room, we apologize that it didn’t match the photos from your booking. We understand how important it is for our guests to feel that their room is as expected, and we will review the accuracy of our room descriptions and images to ensure they align better with reality. We also understand your concerns about the pool area, especially the lack of space and shade. We will look into ways to improve the pool layout and provide more comfort for our guests in the future. As for the food, we’re sorry that it didn’t meet your expectations in terms of variety and temperature. We always strive to offer delicious and varied meals for our guests, and we’ll review the labeling and quality to ensure that it is suitable for all dietary needs, including those with allergies. Thank you again for your honest feedback, and we hope to have the opportunity to welcome you back in the future for an improved experience. Warm regards, Tasos Kafallas - Hotel Manager