Meliá Durrës Albania

Dear Mr. Werner, Thank you for taking the time to share your valuable feedback following your recent stay at Meliá Durrës. We are delighted to learn that you appreciated our modern facilities, excellent service, and the warm, attentive attitude of our team. It is also wonderful to know that you particularly enjoyed the culinary experience, the well-maintained grounds, and our beautiful sandy beach. At the same time, we sincerely value your constructive comments regarding the wellness area and foot care service. Please note that spa facilities and treatments are operated by a third-party provider, and your remarks will be shared with their management for review to ensure improvements in professionalism and value alignment. We are also grateful for your feedback about the availability of massage appointments. We will take this into consideration to ensure better scheduling flexibility for all our guests in the future. Once again, thank you for your thoughtful insights and kind recognition. We hope to have the pleasure of welcoming you and your partner back to Meliá Durrës for another relaxing beachfront stay. Warm regards, Renata Xhelili Guest Service Agent Guest Experience Team