Ganze Anlage abgenutzt Schimmel im Bad, Dusche läuft nicht ab, Waschbecken Stöpsel nicht zu bewegen Fliesen im Pool fallen ab Polster und Kissen fleckig und zerrissen Kann auch in Landeskategorie nicht als 5 Sterne Hotel gelten
Beliebte Aktivitäten
- Strand
Dear Simon, Thank you for taking the time to share your feedback about your stay at TUI BLUE Cabo Verde. We are truly sorry to hear about the issues you encountered during your stay. Please accept our most sincere apologies for any inconvenience these may have caused. We take your comments very seriously and have shared them with our maintenance and housekeeping teams to address the problems you mentioned. Ensuring our facilities meet the highest standards is our priority, and we regret that we fell short during your stay. Please know that our Guest Experience team is available to assist you during your stay to address any concerns or anomalies in our service immediately. We encourage guests to reach out to us so we can rectify any issues promptly. Your feedback is invaluable to us as it helps us improve and ensure a better experience for all our guests. We hope you will consider giving us another opportunity to provide you with the 5-star experience we strive to deliver. Kind regards, Anna Landim Community Manager
