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Das Hotel an sich war schon sehr dreckig. Gerade beim Frühstück wurde nicht richtig gesäubert. Das Frühstück an sich war ok. Unser Gesamtergebnis: Katastrophal! Ich werde nie wieder ME by Meilia buchen!
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 3-5 Tage im September 2018 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Daniel |
| Alter: | 26-30 |
| Bewertungen: | 56 |
Dear Mr Daniel, I would like to thank you for choosing ME Mallorca to spend your holidays. We really appreciate the time you took for sharing your feedback following your stay with ME by MELIÁ. Every effort is made to ensure the highest level of service delivery at all times, subsequently it is disappointing to hear that we have fallen short this time. We would like to sincerely apologize the inconvenience caused during your check in and regarding the cleanness in your room and around the hotel. This is a way to improve our service day by day. Our department is in charge of the guest satisfaction, all the team strives daily to enjoy the most personalized and memorable experiences and we are delighted to hear all the suggestion and problems of our guests , but I would like to invite you for the next time to ME Mallorca and personally manage your stay and take care about all your requests. We hope that we will have the chance to recover and show you our refined levels of hospitality and have therefore the possibility to welcome you back to ME Mallorca next season. To sum up, all of our guests are a priority for us, and you will be really welcoming for the next time. We will exceed your expectations, Best regards, HELVIA PRIETO AURA MANAGER.
