Michelangelo Resort & Spa

Dear Roland, Thank you for posting your comments. We feel sorry for departing our resort with the specific impressions, especially regarding the level of service delivered. We assure that we will look into your inputs with attention, since your experience truly does not reflect our normal standards of service. Moreover, please be advised that a property, in order to be classified as a 5*, has a proven high quality, is subject to regular inspections and attains certain requirements. Of course, we understand that each case is unique and the personal likings vary among the visitors. Furthermore, guest's opinion is always welcome and utilized in a positive and proactive manner. Nevertheless, we appreciate much you highlight the great quality of food and the infinity pool. We look forward to welcoming you back and charging you only with positive memories. Kindest regards, Michelangelo Resort & Spa