NH Collection Dubai The Palm

Dear Urlauber, Thank you for taking the time to share your experience with us. Please accept my sincere apology for not meeting our usual standards during your recent stay. Your feedback regarding the cleanliness of the room has been duly noted. Rest assured, we have shared your comments with the housekeeping team, and immediate action has been taken to address these concerns and prevent recurrence in the future. We are committed to providing memorable experiences with exceptional service, and we sincerely hope to have the opportunity to improve upon your experience during your next visit. Thank you for your understanding and patience. We look forward to welcoming you back and exceeding your expectations. Kind regards, Oussama El Ghazali Hotel Manager