Olympic Palace Resort Hotel & Convention Center

Dear Guest, Thank you for bringing this matter to our attention, and please accept our sincere apologies for any distress this has caused. We would like to reassure you that we have no confirmed theft incidents in our hotel . On several occasions, items believed to be stolen were later found misplaced by guests, who kindly contacted us afterwards to apologize for the misunderstanding. That said, we take all guest concerns seriously and will be happy to look into this further. Our housekeeping team will be asked to check thoroughly and report back immediately. If there's anything else that may help us in locating the item, please don’t hesitate to share it with us. Our goal is always to ensure a comfortable and secure stay for all our guests, and we genuinely regret that your experience has led to this concern. Kindest Regards, Katerina Guest Relations Manager