- Preis-Leistungs-VerhältnisSehr schlecht
Ersatzunterkunft nach abgesagtem Flug. In diesem Hotel alles Absolut schrecklich!!! Die Betten hatten noch Wolldecken drauf, Beweis dafür das dieses Zimmer seit langer weder Besetzt noch gereinigt worden ist. Wasser aus Dusche, Lavabo und WC braun!!! Nur das Frühstücksbuffet war noch OK, die restlichen Mahlzeiten immer kalt.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 1-3 Tage im August 2018 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Pasquale |
Alter: | 51-55 |
Bewertungen: | 1 |
Dear guest, Let us clarify that you arrived at our hotel extremely frustrated because of a cancelled flight, it has nothing to do with us. Your tour operator contacted the hotel an hour before you came asking for 50 rooms availability, we confirmed and did our best to accommodate your group or else you would have stayed in the airport. You must also be clear that your tour leader left you at our hotel and was unreachable after that, making you more angry and shouting at the reception to our employees. However, we were very calm and tried to absorb your anger fury and understood the "force majeure" you were put in. Anyways, we are sad that you were put in this situation, next time, make sure you are travelling with a good company and a tour leader who respects his guests. Best Regards, Onatti Beach Resort Management Team