Palladium Hotel

Dear Mr. Guenter, Thank you for your detailed feedback and for sharing your thoughts on your recent stay with us. We truly appreciate your honesty and acknowledge your observation regarding our expansion. We understand your sentiment that while our new buildings and swim-up rooms have expanded our offerings, you felt the catering options did not keep pace. We sincerely apologize if our current culinary provision did not meet your expectations. Your comment about this being a given for a 4-star hotel is absolutely noted and taken to heart. We want to assure you that the rapid development of our new rooms and facilities was driven by a licensing deadline, however, that does not mean we are overlooking other crucial aspects of the guest experience. On the contrary, we are incredibly excited to share that we have extensive and significant plans in motion to elevate our dining experience. With an comprehensive review of our existing food and beverage services to align them fully with the quality and variety expected of our hotel. Our expansion is part of a larger, long-term vision to enhance every facet of your stay, and culinary excellence is a cornerstone of that vision. Your feedback is invaluable as it reinforces our commitment to these upcoming improvements. We are dedicated to delivering a truly holistic and exceptional holiday experience, and we hope you will consider returning to us in the future to witness and enjoy the exciting enhancements we are working so hard to bring to fruition. Sincerely, Sincerely, Hotel Palladium Kos