Princess Andriana Resort & Spa

Dear Urlauber, Thank you for taking the time to share your feedback with us. We are sorry we did not fully meet your expectations during your stay with us. We are surprised to read that you were not satisfied with the cleaning standards, as our housekeeping team had very high scores and our guests do praise the hotel's cleanliness in numerous reviews. However, since there is always room for improvement, we will make sure to share your comments with the specific department, so that we can further improve our services. We have also taken note of your comments with regards to the service at the main restaurant, and we will make sure to inform our Food & Beverage Manager, in order to avoid such incidents in the future. We only hope that you would give the hotel a second chance and that you would consider visiting us again in the future. Sincerely, H Hotels Collection