Der Service war sehr gut, sehr freundliches Personal. Die Infrastruktur war Teils nicht mehr ganz auf dem neusten Stand. Speziell die Kids Clubs waren eigentlich einfach ein Raum mit wenig Spielmöglichkeiten und zu weit entfernt. Auch die Zimmer waren sehr alt und müffelig.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Familie |
Dauer: | 1 Woche im Januar 2018 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Philipp |
Alter: | 41-45 |
Bewertungen: | 1 |
Dear Mr. Philipp, Thank you very much for choosing to stay with us and for sharing your valuable feedback. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is only through comments received from guests such as your good self that we are able to maintain and further improve the quality of our services. Regret to hear that there were some area which let you down, although an apology will not change the outcome of your experience on this occasion, I do extend it with all sincerity. Despite this, I hope your concern in some areas did not refrain you from enjoying the beautiful Emirate of Ras Al Khaimah and our widespread facilities. Mr. Philipp, once again thank you again for your insightful review and we look forward to the opportunity to welcome you back to Hilton Ras Al Khaimah Resort & Spa. Kind regards, Hotel Management Hilton Ras Al Khaimah Resort & Spa