Rixos Al Mairid Ras Al Khaimah

Dear Mr. Walter, Thank you very much for choosing to stay with us through HolidayCheck and for sharing your valuable feedback. Our guest comments and suggestions are always given the utmost regard and consideration as they contribute largely in our relentless ascent towards the highest standards of service. We regret to hear that there were some areas which were not completely satisfy your needs and we hope you will give us a second chance for a better experience. In the meantime, we would like to thank you for taking the time to advise us of your comments as it is only by receiving such information from our valued guests, such as yourself, that we are better able to rectify and resolve any challenges that we may have. Indeed, please be advised that we have updated your guest history accordingly in order to avoid any future disappointment. We do hope that nothing will completely hinder you from considering our hotel as we look forward to the opportunity of welcoming you back at the Hilton Ras Al Khaimah Resort & Spa, in the not so distant future and to regain your confidence in our products and services. Kind regards, Hotel Management Hilton Ras Al Khaimah Resort & Spa