Aus DeutschlandDie Lage ist sehr gut. Ein-, Auschecken super schnell. Personal sehr freundlich. Zustand der Zimmer OK. Enttäuschend war, dass das von uns gebuchte Dinner Package plötzlich nicht mehr verfügbar war. Nur noch das Buffet für ~ EUR/px 200. Andereseits konnten wir so gute Restaurants in der Umgebung finden, die lt. Reception an Sylvester angeblich geschlossen seien... Die super Tour über dubai-privat.de ließ das jedoch vergessen. Fazit für das Hotel: OK, vermute jedoch das es auch besseres in dem Segment gibt.
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Alter von Kindern: | 6 - 11 |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Kai |
| Alter: | 56-60 |
| Bewertungen: | 2 |
Thank you for taking the time to share your detailed feedback following your stay with us. We’re pleased to hear that you enjoyed our central location, the quick check-in and check-out process, and the friendly service provided by our Rovesters. It’s also great to know that you were able to explore and enjoy some of the excellent dining options nearby and make the most of your time in Dubai. That said, we sincerely apologize for the disappointment caused by the unavailability of the dinner package you had booked and for any confusion regarding dining options on New Year’s Eve. We understand how frustrating this must have been, especially during such a busy and special time, and we regret that this impacted your overall impression of the stay. Your comments have been shared with the relevant teams to improve communication and planning for future peak periods. We truly appreciate your honest and constructive feedback, as it helps us identify areas where we can do better. We hope to have the opportunity to welcome you back in the future and provide an experience that fully meets—and exceeds—your expectations. #HappyRoving Essam and Rove City Walk Rovesters
