Royal Central Hotel and Resort The Palm

Dear Guest, Thank you for sharing your experience of your recent stay at our hotel. We're glad to hear that overall, you had a good stay and enjoyed our breakfast offerings. We sincerely apologize for any inconvenience caused by the noise from the air conditioning unit and other machinery near your room. Our team is committed to ensuring that our guests have a comfortable and peaceful stay, and we regret that we fell short of meeting your expectations in this regard. Your feedback is invaluable to us, and we will use it to address the issues you've raised and make necessary improvements. Should your travels bring you back to our area, we would love the opportunity to welcome you again and provide you with a more enjoyable experience. Yours truly, Zhazgul Zhanibekova Assistant Front Office Manager