Silver Beach Hotel

Dear Rosi, Thank you for taking the time to share your feedback with us. We truly appreciate your honest review, as it helps us identify areas where we can improve and enhance our guests' experience. We are glad to hear that you enjoyed the location of the hotel, with its proximity to the beach and the beautiful sea view. However, we are sincerely sorry to hear about the issues you encountered during your stay. We deeply regret that the condition of the room and the furniture did not meet your expectations. This is certainly not the standard we strive for, and we will be addressing the issues you raised regarding the furniture, electrical outlets, and the bathroom layout with our maintenance team. We also take your concerns about cleanliness very seriously and will ensure that our housekeeping team is aware of this so we can prevent such occurrences in the future. Regarding the breakfast, we apologize for the monotony and the delays in replenishing the food. We will review this matter with our restaurant team to ensure a more pleasant dining experience for all of our guests. We also regret that the beach area did not meet your expectations due to the rocks and sandbags in the water. We will look into improving the beach access and explore ways to make this area more enjoyable for our guests. Once again, thank you for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable and comfortable experience. Warm regards, The Silver Beach Management Team