Sultan Bey Hotel, El Gouna

Dear Ms. Laura Thank you so much for your continued loyalty and for taking the time to share such a thoughtful review. We're truly honored to have welcomed you seven times in the past year and a half – it means a great deal to us. We're delighted to hear that you find our rooms clean and authentically decorated, and that you've enjoyed the beauty and tranquility of our hotel grounds. It's also wonderful to know you appreciate the variety and quality of our food, especially the lunch experience on Zeytouna Island, as well as our central location and the friendly service from our team. We also appreciate your feedback regarding the music at the pool bar. We understand that a relaxing atmosphere is important, and we'll be sure to pass your comments on to our team so we can look into adjusting the volume levels to better suit all our guests. Thank you once again for your kind recommendation. We look forward to welcoming you back for many more enjoyable stay. Best Regards Remon Magdy