SUNRISE Remal Beach Resort

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to know that you appreciated the well-maintained grounds, our location directly on the diving reef, and the efforts of our entertainment and activity team in creating a positive atmosphere. Your kind words will certainly be shared with them. We also thank you for your constructive remarks. Please accept our apologies if the courtesy calls from our team were excessive and caused any inconvenience. These calls are intended to ensure guest satisfaction; however, we fully understand your point and will review our follow-up procedures to ensure they remain supportive rather. Regarding the beach and overall atmosphere, we acknowledge that the shared beach area and the diverse international clientele can at times result in a livelier environment. We appreciate your honest perspective. We are glad that, overall, you considered the hotel a good choice and that you enjoyed a relaxing holiday with us. Your feedback is valuable and helps us improve our service experience. We hope to have the opportunity to welcome you and your wife again in the future. Kind regards,