SUNRISE Royal Makadi Resort

Dear our valued customer, Thank you for taking the time to share your impressions from your stay at SUNRISE Select Royal Makadi Resort with us and the readers of HolidayCheck. We would like to inform in SUNRISE Select Royal Makadi that we serve all nationalities, each guest and expect all guests Regarding your comments about the main buffet variety and the executive chef management the theme night for 14 days, we would like to announce that in addition to our two breakfast buffet restaurants "Shahrazad" and "Around the World", we are also serving breakfast with life cooking stations in our Mexican restaurant, concerning your complain about the refilling the mini bar , the room inspection has been done to your room before you got in and the mini bar was complete and there is a strong follow up by the executive housekeeping manager to be sure that the mini bar refilling daily with the water and once per week with soft drinks with follow up by the guest service center when they are doing the turn down service as standard for all the hotel guest in-house. Regarding the beach of Resort is 305 m2 with amount sun beds more than by MN norms. As much is possible reservation is controlling and removed any reserved sun beds till 06h00. Recreation staff follows sun beds location during operation about the hotel beach kindly put your attention to last updates photos of our hotel in the internet, the beach is very clear and big and matching the guest in house We apologize that we were not able to meet your expectations. Your comments have been forwarded to the concerned Department Heads. With best regards Hotel Management