- Preis-Leistungs-VerhältnisSehr schlecht
Essen Katastrophal, vom Geschmack und Auswahl. Bei Ankunft waren die Betten Dreckig. Zimmern wurden nie richtig sauber gemacht.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Freunde |
Dauer: | 1 Woche im Juni 2025 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Iliana |
Alter: | 19-25 |
Bewertungen: | 1 |
Dear valued guest, Thank you for your feedback, even though we are truly disappointed to read that your experience did not meet your expectations. We regret to hear that you were not satisfied with the food selection and taste. Our kitchen team works hard to offer a diverse and high-quality buffet that is regularly praised by many of our guests. However, we understand that personal preferences can vary and we take your remarks seriously. Regarding the cleanliness of the room, we are very surprised by your comments, as our housekeeping team follows strict daily cleaning protocols. If the issue with the bed had been reported upon arrival, we would have resolved it immediately. Our reception team is available 24/7 to assist with such matters, and we always encourage our guests to bring any concerns to our attention during their stay so we can take corrective action on the spot. We sincerely regret that you left with such a negative impression and hope that you will reconsider visiting us again in the future, where we will do our best to deliver the quality experience we are known for. Warm regards, Panagiotis Katsonis General Manager