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Lea (19-25)
DeutschlandAus Deutschland
Verreist als Freunde • Juni 2025 • 3-5 Tage • Strand
Einmal und nie wieder
4,0 / 6

Allgemein

Sehr aufdringliches Personal, keine Sauberkeit in den Zimmern, wenig Auswahl bei vegetarischen Buffet. Leider war es ein italienisches Hotel. Sprachbarriere bei Englisch


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Infos zur Reise
Verreist als:Freunde
Dauer:3-5 Tage im Juni 2025
Reisegrund:Strand
Infos zum Bewerter
Vorname:Lea
Alter:19-25
Bewertungen:1
Kommentar des Hoteliers

Thank you for sharing your feedback following your stay. We’re truly sorry to hear that your experience did not meet your expectations. We apologize if you felt the presence of our staff was intrusive — our intention is always to be available and supportive without being overbearing. We understand the importance of cleanliness and will certainly take your comments into account to improve our cleaning service. Regarding the vegetarian buffet, we strive to offer a variety of options, and we apologize if the selection was not sufficient during your stay. We will work with our kitchen staff to improve this aspect, especially to better cater to different dietary needs. Regarding the differences in approach between nationalities, we try to provide an inclusive experience for all our guests, regardless of their background. We will consider your comment about language and program accessibility to improve our multilingual communication. We hope you may consider giving us another opportunity in the future to provide a more comfortable and welcoming stay.