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Marco
DeutschlandAus Deutschland
Verreist als Familie • Dezember 2019 • 1 Woche • Sonstige
Mangelhaft
2,0 / 6

Allgemein
  • Allgemeine Sauberkeit
    Eher gut

Stark renovierungsbedürftige Badezimmer , schlecht geschultes Personal im Service-Bereich, ansonsten angenehmer Aufenthalt.


Zimmer
  • Schlecht

  • Service
  • Schlecht

  • Lage & Umgebung
  • Eher schlecht

  • Aktivitäten

    Beliebte Aktivitäten

    • Sonstiges

    Infos zur Reise
    Verreist als:Familie
    Dauer:1 Woche im Dezember 2019
    Reisegrund:Sonstige
    Infos zum Bewerter
    Vorname:Marco
    Bewertungen:1
    Kommentar des Hoteliers

    Dear Marco, We would like to thank you for your choosing the Cove Rotana Resort for your recent stay and for sharing your experience with us. Please allow us to take this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your thoughts is appreciated as we are committed to provide our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance but rest assured that we are working in upgrading our facilities to enhance our guest satisfaction. We hope to welcome you back in the near future. Sincerely Yours, General Manager The Cove Rotana Resort