Aus Deutschland- Allgemeine SauberkeitSchlecht
Dringend renovierungsbedürftig in jeder Hinsicht. Die Realität war viel schlechter als am Foto. Personal war zwar freundlich, aber inkompetent. Wir würden nicht wieder buchen und auch niemanden weiterempfehlen!
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Januar 2020 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Georg |
| Bewertungen: | 1 |
Dear Georg, We would like to thank you for your choosing the Cove Rotana Resort for your recent stay and for sharing your experience with us. We are sorry that your stay did not meet your expectation. Your willingness to share your experience is genuinely appreciated and it will be shared with my team in order to understand the shortfalls in service and in order for us to continuously improve. We sincerely regret we fell short of our goal in this instance but rest assured that we are working in upgrading our facilities to enhance our guest satisfaction. We hope to welcome you back in the near future. Sincerely Yours, General Manager The Cove Rotana Resort
