Super Lage, von Heathrow gut zu erreichen. Freundliches Personal. Leider zurzeit eine große Baustelle nebenan mit viel Lärm. Fenster waren nicht dicht, daher war es sehr kalt im Zimmer. Badezimmer war modern und sauber. War zum zweiten Mal in diesem Hotel.
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Dear Kirsten, Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our great location, ease of access from Heathrow, and the friendliness of our team. It’s especially encouraging to know that this was your second visit with us. We do, however, regret the inconvenience caused by the nearby construction and the draught from the windows. Please rest assured that we are actively working on improvements to ensure our rooms remain warm and comfortable, even during external disturbances. We hope to have the opportunity to welcome you again and provide a more seamless experience on your next visit. Warm regards, Samuel Assistant Front Office Manager
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