The Residence Mauritius

Dear Sir, Thank you for taking the time to share your feedback. We appreciate your perspective and regret that your experience fell short of your expectations. We sincerely apologize for any disappointment you may have experienced during your stay. Your insights on the room and security staff interaction are valuable, and we will certainly take them into consideration for improvement. On another note, we would like to highlight that our team members are undergoing a training through 4 PAWS, an animal association, on the way to deal with the strays which mostly all hotels are dealing with in Mauritius. Regarding the feeding of kittens/dogs at breakfast, we understand your concern though we constantly strive to find the right balance between every guest experience and maintaining a healthy hygienic environment for both guests and local animals wellbeing. We must point out that we are sponsoring the above-mentioned association which is feeding those strays on a daily basis on our property itself. Instead of sharing a bite with our furry friends at the restaurant we encourage guest to donate directly to the association, a dedicated organization working tirelessly to improve the lives of animals in need on our shore. We thank you for comments. The Management