Tropical Attitude - Adults only

Hallo Peter, Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to read about your disappointment and to learn that your experience did not meet your expectations. Please accept our sincere apologies, especially regarding the cleanliness of the dining area. This is not the standard we aim to provide, and your comments have been shared with the relevant teams for immediate review and corrective action. We also regret that you found the food repetitive and lacking variety. Our culinary team works hard to offer a diverse and authentic dining experience, and your feedback is very valuable in helping us improve. Regarding pricing and the tourist tax, we understand how this may have caused frustration. Please note that the tourist tax is set by the government. While payment is usually accepted in Euros, US Dollars, or Mauritian Rupees, we will review how this information is communicated to ensure more clarity and convenience for our guests. We also encourage guests to share their feedback during their stay, so we can address any concerns promptly. Your experience does not reflect the stay we aim to provide, and we sincerely regret that we did not meet your expectations. We truly hope you will give us another opportunity in the future to offer you a better experience. Herzliche Grüße, Désiré Prodigson General Manager