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Alex (31-35)
DeutschlandAus Deutschland
Verreist als Paar • September 2024 • 1 Woche • Strand
Tolles und ruhiges Hotel mit schwachem Essen
5,0 / 6

Allgemein

Top Unterkunft mit sehr gutem Personal, Sauberkeit und allgemeinen Service Allerdings sehr schwaches Essen. In vielem war Alkohol. Das Essen war schwach gewürzt und teilweise nicht ordentlich zubereitet. Obst war nicht frisch, der Nachtisch künstlich süß. Man kommt aber zu Ruhe und kann entspannen. Alles ruhig und geordnet


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Infos zur Reise
Verreist als:Paar
Dauer:1 Woche im September 2024
Reisegrund:Strand
Infos zum Bewerter
Vorname:Alex
Alter:31-35
Bewertungen:1
Kommentar des Hoteliers

Dear Alex, All the team members and hotel management thank you for taking the time to write and share your review of your recent stay at our resort. We always strive to keep our guests pleased since our main asset is sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that we equally receive sincere feedback from our guests. With that said, however, we were most disappointed to learn that you were not entirely satisfied with every aspect of your experience. Regarding the food quality, we are surprised to hear that it was not to your satisfaction since we believe that we offer both good quality food and a rich variety of meals with a daily rotation of dishes at the buffet.We continue to welcome all customer feedback and we have noted your comments regarding the food and forwarded them to the relevant departments for consideration. We would like to inform you that we take your comments under careful consideration and we want you to know that all necessary actions will be taken so to improve our facilities and services. Should you consider travelling back to the area, we would be happy to welcome you again and provide an even more enjoyable stay. Yours sincerely, The Hotel Management