Aus der SchweizWie schon erwähnt, das Hotel könnte als gutes 4* Hotel durchgehen, für 5 Sterne fehlte es leider deutlich. 1. Essen, das Essen im Hauptrestaurant war einfach definitiv nicht 5* würdig, auch die Location selbst war alles andere als liebevoll eingerichtet. 2. Fitness, das gesamte Gym ist unbrauchbar, alle Geräte Defekt 3. Zimmer. Sauberkeit lässt deutlich zu wünschen übrig, ausserdem hatten wir eine Badewanne, da wäre eine Dusche deutlich eher nach 5* Standards. Das Zimmer war leider auch zu nah am Bar Bereich, daher war an Schlaf vor 23.00 nicht zu denken 4. Swim-up Suite ist irgendwie nicht so wirklich wie man sich das vorstellt, da gleich gegenüber ebenfalls leute liegen, wenn man dann "Glück" hat, hat man noch jeden Tag Aqua Gym vor der Nase
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1 Woche im September 2025 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | N.P |
| Alter: | 31-35 |
| Bewertungen: | 1 |
Dear N.P., thank you for choosing TUI BLUE Palazzo del Mare for your holidays and for taking the time to review our hotel. We are disappointed to hear that we did not manage to meet your expectations on several aspects of the hotel. We would like to apologize regarding any malfunctioning piece of our gym equipment, however we are glad that you brought this to our attention, as we are able to promptly rectify it and provide a smoother experience to our future guests. We are sorry to hear you were disturbed by the daytime fitness activities. The Aqua Fitness activities are part of our TUI BLUE concept, as well as our daily entertainment program. Upon availability and the request of our guests, we are happy to offer room changes to rooms in other locations. Kindly note that our hotel offers rooms with a walk-in shower instead of a bathtub. This depends on the room type and the location of each room. Should you wish to book a room with a walk-in shower on your next visit, please contact the hotel at info@palazzodelmare.gr to be advised regarding the room types and to note any further requests. We sincerely apologize if you felt that our housekeeping services were not up to standard and hope you informed some member of our staff about any issues, so they could be promptly resolved. We are also sorry to know you were unsatisfied with our buffet selection, as we believe we offer a big variety of dishes to suit everybody's tastes. Your feedback is truly helpful for us, as it allows us to understand where improvements are needed in order to meet our guests' expectations. We hope these issues did not hinder you from enjoying your holidays to the fullest and that you will give us a chance to welcome you again in the future for an improved experience during your stay. Yours sincerely, The Hotel Management
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