TUI BLUE Scheherazade

Dear Ricky & Bello, Thank you for taking the time to share your feedback with us. We're thrilled to hear that our staff provided you with the best service you have ever experienced! Your kind words about Amine, Isa, Ahmed, Mohammed, Alaa, and the beach bar waiters are greatly appreciated and will be shared with the team. We acknowledge your comments about the room size, and we're glad that you found them clean and satisfactory. However, we are sorry to hear about the issues you faced with the WiFi and the condition of the pool tiles. Your feedback is invaluable, and we are actively working on improving these areas to enhance our guests' experience. Regarding the evening events, we appreciate your input and will look into diversifying our weekly entertainment to offer a wider variety of activities. We're also pleased to hear that you enjoyed participating in daytime activitiesand had a positive experience with Oliver. It's wonderful to know that despite a few areas needing improvement, you had an enjoyable stay and plan to return for a sixth time. We look forward to welcoming you back and ensuring your next visit is even better. Thank you once again for your constructive feedback and for being a loyal guest. Wiem Zardi - Guest Relations Manager