Veranda Pointe aux Biches Hotel

Dear Eileen, We take to heart all comments raised from our guests and we are committed to continuously improve our operations. We are customer oriented and our main objective is to satisfy all our guests. We would like to present to you our sincere apology for all aspects that you did not particularly appreciate during your stay. Each guest is unique, and we also have a lot of positive feedback on the quality of food served in our main restaurant. We welcome guests from many parts of the world, and we need to adjust our offers according to culinary needs from different culture. (Sincere apology for not replying in German) The whole team joins me to send you our sunny greetings and wish you a Happy New Year. Yours truly, Vikram Gajeelee Hotel Manager