Zilwa Attitude

Dear Julian, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about our hotel, pool, and friendly staff. We're pleased to hear that you enjoyed the food and the warm hospitality from our team. However, we are disappointed to learn that you were not satisfied with the beach during your stay. Our guests' experience is our top priority, and your feedback is invaluable in helping us identify areas where we can improve. We will take your comments about the beach seriously and work towards enhancing the quality and experience for our future guests. Thank you once again for your valuable feedback. We hope you will consider giving us another opportunity in the future to provide you with a stay that exceeds your expectations. Warm regards, Guillaume Tyack Cluster General Manager